Frequently Asked Questions
- What time is check in and check out?
- Check-in at 12.00 (midday). Check-out at 11.00.
- Can I leave the room late?
- No.
- Do the rooms have a balcony or terrace? Can I reserve one?
- No. All the rooms, external or internal, have a window.
- Are there non-smoking rooms?
- All the rooms in the hostel are non-smoking.
- How many storeys does the building have? Is there a lift?
- The building has 6 floors and 3 lifts.
- Is there air conditioning in the rooms? Does it work all year round?
- Yes.
- Does your hotel cater for disabled people?
- The access routes are adapted, but the bathrooms aren't.
- Can you take care of my luggage when I leave the room?
- Yes, until 23.00 at the latest.
- Where can I park my car in a safe place? How much does it cost?
- There are three public car parks in the immediate vicinity of the hostel. Ask at reception.
- Is there any internet or email access in the hotel for clients?
- Yes, we have an Internet point.
- Do they offer high-speed internet in the room for my laptop?
- Yes, we have WiFi throughout the hotel.
- Is there any romantic peaceful room? How can I book it?
- Yes. Upon request and depending on availability.
- What languages do they speak at reception?
- Spanish and English.
- How far is Puerta del Sol?
- 300m.
- How far is the Prado museum?
- 500 m.
- How much does it cost in a taxi and how long does it take?
- It costs around €30 and takes about 30 minutes, depending on traffic.
- What is the area it is located in like?
- Right in the centre of the city, with lots of activity.
- I'm travelling to attend a fair at IFEMA: Can I get there easily from your hotel?
- You can get there by taxi (around 20 minutes) or by metro (45 minutes).
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Photos Hostel Hispano Argentino Madrid